Infrastructure Services Manager – JRN 20114
 

Location: Primarily Ponteland with flexible working across the Force area, including Home Working

The role
The force’s Digital Policing (DP) infrastructure is the foundation that the rest of the Digital Policing services are built upon and significant investment has been made into these Infrastructure Services in recent years. We are looking to appoint a new Infrastructure Services Manager to manage the continued development and support of the force’s Network, Server, Storage and Security infrastructure using an appropriate combination of on-premise and cloud-based services.

The successful candidate will manage the appropriate support and enhancement of the current:-
  • WAN/LAN/WiFi services - to ensure that the Force has the required access to DP systems in a timely yet cost effective way, using a combination of internal DP resources and suppliers,
  • Server environment (both physical and virtual servers) - to ensure that the force continues to benefit from future technology enhancements in the efficient delivery of appropriately secure, reliable and available application services,
  • Centralised storage environments (SAN, secondary and backup) - to ensure that the force continues to benefit from future technology enhancements in the efficient delivery of appropriately secure, reliable and available data management services,
  • Security systems and environment - ensuring that the force is able to implement and maintain an appropriate set of security devices/policies/principals that will pass appropriate security testing as well as assessing, developing and managing the delivery of the business case for appropriate transition to cloud based services in the future.
In addition to the management of the technical services (equipment and staff) the Infrastructure Services Manager will work with the Digital Policing SMT  and Architectural teams to inform and liaise with key stakeholders ensuring that the cost and performance of the future provision of infrastructure services is understood and supported by both the Chief Officer Team and the Office of Police and Crime Commissioner.

In return for your dedication and experience, we offer 23 days’ leave, excluding bank holidays, increasing to 28 days for 5 years+ service.  We support our people inside and out of work – offering a very competitive pension scheme, childcare vouchers, and discounts on shopping and eating out thanks to the Blue Light Card. And to take care of your physical and mental well-being, we’ve invested in trained mental health first aiders on-site, an employee advice service and access to gyms in some stations.  

What will I do?
  • Lead, manage and motivate the Infrastructure Services team to ensure the provision of effective Infrastructure support services.
  • Develop the Infrastructure Services Strategy.
  • Ensure the effective planning and implementation of a phased update and replacement of all infrastructure equipment.
  • Ensure the effective preparation, packaging, placement and monitoring of DP contracts.
  • Ensure the effective management, monitoring and maintenance of allocated section budgets.
  • Manage assigned projects.
  • Ensure the effective management of suppliers.
What do I need?
  • Educated to degree level (or equivalent relevant experience).
  • Experience of managing a 2nd line technical support function.
  • Demonstrable experience of defining an Infrastructure strategy.
  • Demonstrable experience of delivering the agree service strategy.
  • Demonstrable understanding of Network, Server and Storage service provision, ideally in a public sector environment.
  • Demonstrable experience of managing and leading the performance of large IT suppliers.
  • A proven track record in service development and achieving improvements in standards and performance while reducing costs.
  • Demonstrable experience of running a programme of ICT change projects delivering new functionality.
  • Evidence of strategic awareness, creativity and innovation.
  • Extensive experience of leading and developing multi­disciplinary technical teams. 
  • A deep understanding of the IT industry and the implications of emerging technologies for the wider business environment and keeps themselves up to date on current developments.
For further information please see the role profile

Vetting: Management vetting (MV)
Applicants must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information and references. 

Northumbria Police are currently undertaking a role and reward project in respect of all police staff posts. For further information please contact the Talent Acquisition Team

If you have any queries with regard to the application process please contact the People Acquisition Team using the following email address careers@northumbria.pnn.police.uk

All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.

Vacancy Contact:
For further information regarding the above post, please contact Ian Woodward, Head of ICT by email at ian.woodward@northumbria.police.uk. 

Northumbria Police fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone

Vacancy Type
Police Staff
Rank/Grade
Grade K
Area Command/Department
ICT Department
Location
Forcewide
Hours
Full Time
Salary Range
£45,903 to £50,250
 

Location: Primarily Ponteland with flexible working across the Force area, including Home Working

The role
The force’s Digital Policing (DP) infrastructure is the foundation that the rest of the Digital Policing services are built upon and significant investment has been made into these Infrastructure Services in recent years. We are looking to appoint a new Infrastructure Services Manager to manage the continued development and support of the force’s Network, Server, Storage and Security infrastructure using an appropriate combination of on-premise and cloud-based services.

The successful candidate will manage the appropriate support and enhancement of the current:-
  • WAN/LAN/WiFi services - to ensure that the Force has the required access to DP systems in a timely yet cost effective way, using a combination of internal DP resources and suppliers,
  • Server environment (both physical and virtual servers) - to ensure that the force continues to benefit from future technology enhancements in the efficient delivery of appropriately secure, reliable and available application services,
  • Centralised storage environments (SAN, secondary and backup) - to ensure that the force continues to benefit from future technology enhancements in the efficient delivery of appropriately secure, reliable and available data management services,
  • Security systems and environment - ensuring that the force is able to implement and maintain an appropriate set of security devices/policies/principals that will pass appropriate security testing as well as assessing, developing and managing the delivery of the business case for appropriate transition to cloud based services in the future.
In addition to the management of the technical services (equipment and staff) the Infrastructure Services Manager will work with the Digital Policing SMT  and Architectural teams to inform and liaise with key stakeholders ensuring that the cost and performance of the future provision of infrastructure services is understood and supported by both the Chief Officer Team and the Office of Police and Crime Commissioner.

In return for your dedication and experience, we offer 23 days’ leave, excluding bank holidays, increasing to 28 days for 5 years+ service.  We support our people inside and out of work – offering a very competitive pension scheme, childcare vouchers, and discounts on shopping and eating out thanks to the Blue Light Card. And to take care of your physical and mental well-being, we’ve invested in trained mental health first aiders on-site, an employee advice service and access to gyms in some stations.  

What will I do?
  • Lead, manage and motivate the Infrastructure Services team to ensure the provision of effective Infrastructure support services.
  • Develop the Infrastructure Services Strategy.
  • Ensure the effective planning and implementation of a phased update and replacement of all infrastructure equipment.
  • Ensure the effective preparation, packaging, placement and monitoring of DP contracts.
  • Ensure the effective management, monitoring and maintenance of allocated section budgets.
  • Manage assigned projects.
  • Ensure the effective management of suppliers.
What do I need?
  • Educated to degree level (or equivalent relevant experience).
  • Experience of managing a 2nd line technical support function.
  • Demonstrable experience of defining an Infrastructure strategy.
  • Demonstrable experience of delivering the agree service strategy.
  • Demonstrable understanding of Network, Server and Storage service provision, ideally in a public sector environment.
  • Demonstrable experience of managing and leading the performance of large IT suppliers.
  • A proven track record in service development and achieving improvements in standards and performance while reducing costs.
  • Demonstrable experience of running a programme of ICT change projects delivering new functionality.
  • Evidence of strategic awareness, creativity and innovation.
  • Extensive experience of leading and developing multi­disciplinary technical teams. 
  • A deep understanding of the IT industry and the implications of emerging technologies for the wider business environment and keeps themselves up to date on current developments.
For further information please see the role profile

Vetting: Management vetting (MV)
Applicants must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information and references. 

Northumbria Police are currently undertaking a role and reward project in respect of all police staff posts. For further information please contact the Talent Acquisition Team

If you have any queries with regard to the application process please contact the People Acquisition Team using the following email address careers@northumbria.pnn.police.uk

All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.

Vacancy Contact:
For further information regarding the above post, please contact Ian Woodward, Head of ICT by email at ian.woodward@northumbria.police.uk. 

Northumbria Police fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone