Victims First Restorative Justice Coordinator
 

Grade & Salary: Grade F £24,000 - £26,271 per annum

Hours: 37 hours per week

Location: HMP Northumberland and Cobalt Business Exchange

The person


As the Victims First Restorative Justice Coordinator you will be responsible for the operational delivery of the Restorative Justice Service provision in partnership within HMP Northumberland. You will ensure that restorative justice is incorporated in all service level agreements; and quality standards comply with the RSQM (restorative services quality mark) and the Victims Code of Practice as well as the individual needs.



The successful candidate will be primarily located within HMP Northumberland but will be flexible in their approach to service delivery and may from time to time be required to work between this location and the Victims First unit.



You will need to be an excellent people manager who can provide direction to a team of Victims First volunteers in order to deliver, manage and promote restorative justice. You will have some experience of developing and managing services and a proven track record of restorative practice in both direct and indirect interventions and have undertaken training in Restorative Justice to facilitator level as a minimum.

 

It will be essential that you maintain and develop relationships with internal and external providers in order to ensure service delivery, and have a background in or experience of writing and delivering training in a variety of settings.

You will oversee the delivery of effective Restorative Justice Interventions where appropriate, raising the awareness of the benefits of bringing together victims and those responsible for the crime.



The successful candidate will:

•       have a passion for ensuring the highest standards of customer care and service are delivered at all times

•       demonstrate an ability to simultaneously manage and prioritise multiple workloads of a team within set timescales

•       recruit, train and manage a pool of up to 10 volunteers who will support the assessment and delivery of restorative interventions

•       develop an accredited training program allowing volunteers to gain a relevant qualification relating to supporting and engaging victims

•       maintain an expert knowledge of relevant policy and procedures in order to effectively manage your team and provide guidance, training and support to  volunteers by proactively monitoring quality

•       establish a self-referral system allowing offenders serving 12 months or longer to refer to VFN to explore options for restorative interventions

•       be able to engage with and influence a range of internal and external partners and groups to promote and develop our service

•       have excellent written and oral communication skills, in particular, flair for positive representation and ability to develop and implement performance frameworks

•       have a proven track record in planning and facilitating Restorative Justice interventions

•       be able to engage with victims and offenders to promote Restorative Justice and have relevant experience in this area, particularly engaging with or working within a custodial setting

•       Ensure HMP Northumberland is appropriately supported to begin working towards the RSQM.

•       Have access to transport and ability to meet the travel obligations of this position.


Please refer to the Role Definition for further information: Role Definition.pdf



Vetting level: Management Vetting


Closing date: 21st September 2016



Vacancy Contact:

For further information regarding the above post please contact Louise Price (Victims First Manager) or Rachel Hardman (T/Victims First Supervisor) on Tel. 0191 2219879.

Rank/Grade
Grade F
Location
North Tyneside
Contract Type
Fixed Term
Hours
Full Time
Salary Range
No Salary Detailed
Vacancy Description
 

Grade & Salary: Grade F £24,000 - £26,271 per annum

Hours: 37 hours per week

Location: HMP Northumberland and Cobalt Business Exchange

The person


As the Victims First Restorative Justice Coordinator you will be responsible for the operational delivery of the Restorative Justice Service provision in partnership within HMP Northumberland. You will ensure that restorative justice is incorporated in all service level agreements; and quality standards comply with the RSQM (restorative services quality mark) and the Victims Code of Practice as well as the individual needs.



The successful candidate will be primarily located within HMP Northumberland but will be flexible in their approach to service delivery and may from time to time be required to work between this location and the Victims First unit.



You will need to be an excellent people manager who can provide direction to a team of Victims First volunteers in order to deliver, manage and promote restorative justice. You will have some experience of developing and managing services and a proven track record of restorative practice in both direct and indirect interventions and have undertaken training in Restorative Justice to facilitator level as a minimum.

 

It will be essential that you maintain and develop relationships with internal and external providers in order to ensure service delivery, and have a background in or experience of writing and delivering training in a variety of settings.

You will oversee the delivery of effective Restorative Justice Interventions where appropriate, raising the awareness of the benefits of bringing together victims and those responsible for the crime.



The successful candidate will:

•       have a passion for ensuring the highest standards of customer care and service are delivered at all times

•       demonstrate an ability to simultaneously manage and prioritise multiple workloads of a team within set timescales

•       recruit, train and manage a pool of up to 10 volunteers who will support the assessment and delivery of restorative interventions

•       develop an accredited training program allowing volunteers to gain a relevant qualification relating to supporting and engaging victims

•       maintain an expert knowledge of relevant policy and procedures in order to effectively manage your team and provide guidance, training and support to  volunteers by proactively monitoring quality

•       establish a self-referral system allowing offenders serving 12 months or longer to refer to VFN to explore options for restorative interventions

•       be able to engage with and influence a range of internal and external partners and groups to promote and develop our service

•       have excellent written and oral communication skills, in particular, flair for positive representation and ability to develop and implement performance frameworks

•       have a proven track record in planning and facilitating Restorative Justice interventions

•       be able to engage with victims and offenders to promote Restorative Justice and have relevant experience in this area, particularly engaging with or working within a custodial setting

•       Ensure HMP Northumberland is appropriately supported to begin working towards the RSQM.

•       Have access to transport and ability to meet the travel obligations of this position.


Please refer to the Role Definition for further information: Role Definition.pdf



Vetting level: Management Vetting


Closing date: 21st September 2016



Vacancy Contact:

For further information regarding the above post please contact Louise Price (Victims First Manager) or Rachel Hardman (T/Victims First Supervisor) on Tel. 0191 2219879.