Business Services Administrator JRN 30425
Salary: Band 3, £23,958
Location: Etal Lane
Hours/Contract: Full time, 12 month fixed term contract/ secondment
Business Services Administrator JRN 30425
Salary: Band 3, £23,958
Location: Etal Lane
Hours/Contract: Full time, 12 month fixed term contract/ secondment
Working for #TeamNP
Northumbria Police is one of the largest police forces in the country, serving a population of 1.5 million people from a wide range of various communities, covering an area of more than 2,000 square miles.
There are around 5,800 people working at Northumbria Police and 488 more who contribute by volunteering for one of our various volunteer schemes.
A career at Northumbria Police is like no other, it’s our people that make it an exciting and inclusive place to work – a place where you can let your skills shine. We are passionate about where we live and what we do, we deliver exceptional support to our communities, and we work together to make our local area a safer place for us all. Every single person at Northumbria Police is valued for their amazing contribution – and we are all part of something truly special.
What we offer
• 26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
• Enhanced Maternity, Shared Parental and Adoption leave
• Fantastic market leading public sector pension scheme
• Corporate Travel schemes – local rail, bus services and metro
• Access to Private Healthcare and Eye Test Vouchers
• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
• To take care of your physical and mental well-being, we’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service and access to gyms in some stations
• Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
• Cycle to work scheme
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference?
Provide a range of administrative and support services to effectively support the operational work and business planning of the Business Services Department and allocated Area Command/Department by effectively and efficiently managing information securely.
What you’ll do
• Supporting other colleagues with general queries
• Using our computer system and database ensuring information is logged correctly
• Maintain computerised and paper-based records, undertaking support and clerical functions required to internal customers
• Open and sort all incoming postal and electronic mail via the relevant mailboxes, redirecting as appropriate, ensuring that all correspondence is dealt with promptly and efficiently
• Handling, recording, and arranging appropriate items & information in compliance with Health & Safety guidelines
• Undertake a range of duties including word processing, minute taking and drafting of correspondence and reports, in order to provide comprehensive support to Operational Senior Management Team
Sound interesting? For further information, and to support your application, please view the
job description
What you’ll bring
• Must possess the ability to prioritise and organise their work without supervision
• Requires the ability to consider and solve problems using initiative and decision-making ability
• Strong Customer Services Skills
• Must possess the ability to work in isolation and as part of a team
• Requires strong written and verbal communication skills, and the ability to communicate at all levels
• Methodical approach
We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Interested to learn more? For further information about the role please contact Lyn Younger, lyn.younger@northumbria.police.uk
Just so you know
Our application form will help us understand how your work, education and life experience has prepared you for the role of a Business Services Administrator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.
For any queries about the application process, please contact our Talent Acquisition Team by email at careers@northumbria.police.uk.
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
Terms of appointment
This is a permanent role subject to a six-month probationary period.
All staff, including those appointed on fixed term contracts, must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.
Please note all secondments need prior approval from current line manager before applying.