Business Support - Transcription Unit - JRN 20105
 

Location: Base Gateshead Police Station/Working from Home
Hours: 18.5 hours per week

Northumbria Police is the sixth largest police force in England and Wales with over 5,000 police officers and police staff working to support the service and serve the public. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience to ensure the continued success of the Force. An exciting opportunity has arisen within our Business Support Department.   

The role:
The Transcription Unit  are seeking to appoint an individual who will be able to provide a transcribing and word processing service, who is able to produce well-presented documents, accurate text tables and file management within the agreed timescales. They must have a keen desire to deliver an effective customer service and satisfaction. Candidates must have RSA II or equivalent experience and be able to audio type.  A small audio typing test will be given as part of the interview process.

What will I be doing?

You will provide a comprehensive transcription, summarising and word processing service in an efficient, accurate and timely manner.
You will review the quality of the recorded interviews with reference to the Force policy, procedures and PACE (Police and Criminal Evidence Act 1984) ensuring a consistently high standard of interview. 
As part of the role you will also assist with the retrieval and filing of personnel files.

What skills are we looking for?
  • RSA II or equivalent is desired 
  • Experience of working in a transcription unit or typing environment.
  • Experience of audio typing

What we can offer you
In return we offer a competitive salary and the opportunity to be part of team NP and continuous professional development into a wide-ranging role.

In return for your dedication and experience, we offer 23 days’ leave, excluding bank holidays, increasing to 28 days for 5 years+ service.  We support our people inside and out of work – offering a very competitive pension scheme, childcare vouchers, and discounts on shopping and eating out thanks to the Blue Light Card. And to take care of your physical and mental well-being, trained mental health first aiders on-site, an employee advice service and access to gyms in some stations. 

For further information please see the role profile.


Vetting level: Recruitment Vetting (RV)
Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information and references. 

Northumbria Police are currently undertaking a role and reward project in respect of all police staff posts. For further information please contact the Talent Acquisition Team

If you have any queries with regard to the application process please contact the Talent Acquisition Team by email at careers@northumbria.pnn.police.uk
 
All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.

Vacancy Contact:
For further information regarding the above post please contact Barbara Coulson at barbara.coulson.4930@northumbria.pnn.police.uk

Interviews to be held: W/C 27th September.

Northumbria Police fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone

Vacancy Type
Police Staff
Rank/Grade
Grade B
Area Command/Department
Business Support
Location
Gateshead
Hours
Reduced Hours
Salary Range
£18,499 to £19,044
 

Location: Base Gateshead Police Station/Working from Home
Hours: 18.5 hours per week

Northumbria Police is the sixth largest police force in England and Wales with over 5,000 police officers and police staff working to support the service and serve the public. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience to ensure the continued success of the Force. An exciting opportunity has arisen within our Business Support Department.   

The role:
The Transcription Unit  are seeking to appoint an individual who will be able to provide a transcribing and word processing service, who is able to produce well-presented documents, accurate text tables and file management within the agreed timescales. They must have a keen desire to deliver an effective customer service and satisfaction. Candidates must have RSA II or equivalent experience and be able to audio type.  A small audio typing test will be given as part of the interview process.

What will I be doing?

You will provide a comprehensive transcription, summarising and word processing service in an efficient, accurate and timely manner.
You will review the quality of the recorded interviews with reference to the Force policy, procedures and PACE (Police and Criminal Evidence Act 1984) ensuring a consistently high standard of interview. 
As part of the role you will also assist with the retrieval and filing of personnel files.

What skills are we looking for?
  • RSA II or equivalent is desired 
  • Experience of working in a transcription unit or typing environment.
  • Experience of audio typing

What we can offer you
In return we offer a competitive salary and the opportunity to be part of team NP and continuous professional development into a wide-ranging role.

In return for your dedication and experience, we offer 23 days’ leave, excluding bank holidays, increasing to 28 days for 5 years+ service.  We support our people inside and out of work – offering a very competitive pension scheme, childcare vouchers, and discounts on shopping and eating out thanks to the Blue Light Card. And to take care of your physical and mental well-being, trained mental health first aiders on-site, an employee advice service and access to gyms in some stations. 

For further information please see the role profile.


Vetting level: Recruitment Vetting (RV)
Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information and references. 

Northumbria Police are currently undertaking a role and reward project in respect of all police staff posts. For further information please contact the Talent Acquisition Team

If you have any queries with regard to the application process please contact the Talent Acquisition Team by email at careers@northumbria.pnn.police.uk
 
All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.

Vacancy Contact:
For further information regarding the above post please contact Barbara Coulson at barbara.coulson.4930@northumbria.pnn.police.uk

Interviews to be held: W/C 27th September.

Northumbria Police fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone