Technology Partner - JRN 20787
 

The Role:
Base Location as required within the Force area including Home Working

Northumbria Police is entering an exciting new era of change in which the bedrock services of Information, Communication and Technology will be strengthened and extended to include a much more granular and tailored digital approach to supporting Policing across Northumbria.

With a keen focus on customer services, the Technology Partners will represent the Force in operational ICT meetings and proactively monitor the IT service to assure that the service levels are maintained, issues flagged and owned, and any new requirements are understood, nurtured and acted upon. 

This role will;

Build Relationships across the force, collaborate closely with local and national partners and communities, seeking opportunities for sharing ideas, technology, solutions and information in line with the Force strategy. 

Be the catalyst for Business Change.  Work alongside the business analyst to build effective business cases and directly support the capture and recording of business requirements and expected outcomes.

Create and maintain the alignment between ICT and a discrete allocated area of the Force. Providing oversight and assurance that the ICT services and solutions are adding value, performing to the required level, and are built and aligned to the overarching Force strategy across Northumbria and Partner agencies. 

In summary  this new function will simplify how ICT can make it easier for the Force to involve and work with ICT to ensure that the services and technology solutions being provided by Digital Policing are fit for purpose, and are built to enable agile, responsive services across the Force.

In return for your dedication and experience, we offer 23 days’ leave, excluding bank holidays, increasing to 28 days for 5 years+ service.  We support our people inside and out of work – offering a very competitive pension scheme, childcare vouchers, and discounts on shopping and eating out thanks to the Blue Light Card. And to take care of your physical and mental well-being, we’ve invested in trained mental health first aiders on-site, an employee advice service and access to gyms in some stations. We also offer flexible working both from an agile approach to work location through to flexing how you want to work your contracted hours to accommodate both successful service delivery and a healthy, balanced home life.

What will I be doing?
In the short term, the Technology Partners will focus on understanding and building relationships with key stakeholders across the force.  Mapping key services, identifying areas for improvement, new planned projects, and note any risks and issues. The role reports directly into the Business Engagement Manager who will provide oversight and process support.

In the medium to long term, the Technology Partners will act as internal consultants. The role will influence the prioritisation process, ensure accurate business cases are developed, continue to provide oversight and progress reports across their discrete project portfolio to ensure delivery of projects on time and within budget, to agreed specifications.

As Technology Partners you will have 4 main responsibilities 
  
1. To improve alignment between ICT and the Force, ensuring that the services provided support the Force’s required capabilities 
2. To identify service failures where the day to day ICT customer services are ineffective and are not satisfying business demand 
3. To provide tailored support for senior policing leaders and stakeholders to enable more granular services and collaboration between the business and ICT
4. To influence, speed up and gain maximum value out of new change initiatives and to nurture and exploit new ideas from the business.

What do I need?
A more detailed overview of the essential and desirable criteria for the post is available in the associated job description. 
The successful candidate will have experience of operating as a change agent within a customer facing team. They will have credibility and be innovative, self-reliant, and passionate about customer service. They will also be politically astute but strong and challenging when needed. 

The post holder will be expected to operate to a high standard, working to key performance indicated as set by the Business Engagement Manager and at all times seeking to command the respect of their colleagues across Digital Policing and the Force. 

For further information please see the role profile 

Vetting level: Recruitment Vetting (RV) 
Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information and references. 
 
If you have any queries with regard to the application process please contact the Talent Acquisition Team by email at careers@northumbria.pnn.police.uk
 
All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.

Vacancy Contact:  
To discuss the position in more detail please contact David Sadler, Chief Information Officer by email at david.sadler.9374@northumbria.pnn.police.uk. 

Northumbria Police fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone

Vacancy Type
Police Staff
Rank/Grade
Grade I
Area Command/Department
ICT Department
Location
Forcewide
Hours
Full Time
Salary Range
£37,134 to £40,662
 
The Role:
Base Location as required within the Force area including Home Working

Northumbria Police is entering an exciting new era of change in which the bedrock services of Information, Communication and Technology will be strengthened and extended to include a much more granular and tailored digital approach to supporting Policing across Northumbria.

With a keen focus on customer services, the Technology Partners will represent the Force in operational ICT meetings and proactively monitor the IT service to assure that the service levels are maintained, issues flagged and owned, and any new requirements are understood, nurtured and acted upon. 

This role will;

Build Relationships across the force, collaborate closely with local and national partners and communities, seeking opportunities for sharing ideas, technology, solutions and information in line with the Force strategy. 

Be the catalyst for Business Change.  Work alongside the business analyst to build effective business cases and directly support the capture and recording of business requirements and expected outcomes.

Create and maintain the alignment between ICT and a discrete allocated area of the Force. Providing oversight and assurance that the ICT services and solutions are adding value, performing to the required level, and are built and aligned to the overarching Force strategy across Northumbria and Partner agencies. 

In summary  this new function will simplify how ICT can make it easier for the Force to involve and work with ICT to ensure that the services and technology solutions being provided by Digital Policing are fit for purpose, and are built to enable agile, responsive services across the Force.

In return for your dedication and experience, we offer 23 days’ leave, excluding bank holidays, increasing to 28 days for 5 years+ service.  We support our people inside and out of work – offering a very competitive pension scheme, childcare vouchers, and discounts on shopping and eating out thanks to the Blue Light Card. And to take care of your physical and mental well-being, we’ve invested in trained mental health first aiders on-site, an employee advice service and access to gyms in some stations. We also offer flexible working both from an agile approach to work location through to flexing how you want to work your contracted hours to accommodate both successful service delivery and a healthy, balanced home life.

What will I be doing?
In the short term, the Technology Partners will focus on understanding and building relationships with key stakeholders across the force.  Mapping key services, identifying areas for improvement, new planned projects, and note any risks and issues. The role reports directly into the Business Engagement Manager who will provide oversight and process support.

In the medium to long term, the Technology Partners will act as internal consultants. The role will influence the prioritisation process, ensure accurate business cases are developed, continue to provide oversight and progress reports across their discrete project portfolio to ensure delivery of projects on time and within budget, to agreed specifications.

As Technology Partners you will have 4 main responsibilities 
  
1. To improve alignment between ICT and the Force, ensuring that the services provided support the Force’s required capabilities 
2. To identify service failures where the day to day ICT customer services are ineffective and are not satisfying business demand 
3. To provide tailored support for senior policing leaders and stakeholders to enable more granular services and collaboration between the business and ICT
4. To influence, speed up and gain maximum value out of new change initiatives and to nurture and exploit new ideas from the business.

What do I need?
A more detailed overview of the essential and desirable criteria for the post is available in the associated job description. 
The successful candidate will have experience of operating as a change agent within a customer facing team. They will have credibility and be innovative, self-reliant, and passionate about customer service. They will also be politically astute but strong and challenging when needed. 

The post holder will be expected to operate to a high standard, working to key performance indicated as set by the Business Engagement Manager and at all times seeking to command the respect of their colleagues across Digital Policing and the Force. 

For further information please see the role profile 

Vetting level: Recruitment Vetting (RV) 
Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information and references. 
 
If you have any queries with regard to the application process please contact the Talent Acquisition Team by email at careers@northumbria.pnn.police.uk
 
All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.

Vacancy Contact:  
To discuss the position in more detail please contact David Sadler, Chief Information Officer by email at david.sadler.9374@northumbria.pnn.police.uk. 

Northumbria Police fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone